e-Business solutions & services
Digital, efficient, and transparent
Your smart entry into the world of professional lighting solutions
Our e-business solutions combine a user-friendly customer portal with advanced digital procurement solutions to simplify every step of your work process. From planning and inspiration to product selection and purchasing, we offer lighting experts access to exclusive tools, data, and services so that your company can grow together with us.
CUSTOMER PORTAL – FOUR IMPORTANT BENEFITS
The new customer portal has been designed to offer lighting experts a seamless, personalised online experience that provides the best possible support for every phase of a lighting project. Whether for online project planning, contacting and consulting with our experts, or commissioning, our new customer portal offers you all the functionalities you need to effectively realise projects with your clients on a daily basis.
Optimised work
Personalised experience
Flexible & comfortable
Efficient collaboration
A customer portal for planning, purchasing, and inspiration
Your access to smart lighting expertise
Plan efficiently, make informed decisions – anytime, anywhere.The new customer portal from Thorn and Zumtobel offers you quick access to all the relevant information related to your lighting projects:
- A portal for all brands of the Zumtobel Group
- 24/7 access to availabilities, planning tools, and technical data
- Optimised for all devices – whether in the office or on a construction site
Your personalised workspace for projects and procurement
Everything at a glance – everything under control.With your individual dashboard, you can manage your projects, purchases, and inquiries in one central location. So you save time and maintain an overview at all times – from the first draft to delivery:
- Simple management of offers, wish lists, and orders
- Direct access to planning and calculation tools
- Product comparison with visual representations and detailed data
- Intuitive dashboard for a quick overview and simple handling
E-procurement Solutions
Connect & procure online
EDI - Electronic Data Interchange
With EDI (Electronic Data Interchange), we offer major clients an established solution within the procurement process, reduce the error rate, and accelerate document exchange to ensure mutual efficiency in daily collaboration.
- Orders, order confirmations, delivery notifications, and invoices - EDI connects your system directly with ours, making it ideal for regular customers.
- Please contact us to discuss a reliable, secure, and efficient connection for processing your electronic ordering operations.
OCI – Open Catalogue Interface
Simplify your ordering process with an OCI connection - the industry standard for seamless product data exchange and ordering process between your ERP system and our online portal.
- Access our online portal directly from your ERP/purchasing system.
- Create your shopping cart and effortlessly import it back into your system to comply with approval processes.
- Simple and secure order transmission through established means.
Access to live product information
Simplify your processes with our digital interface offerings that connect systems and enable seamless data exchange.
- Static data exchange: Access information such as prices, stock availability, and item descriptions via SFTP using CSV, Excel, or another common file format.
- Live data exchange: Stay informed in real time with our modern API infrastructure and retrieve essential details such as prices, availability status, and product descriptions live through the interface.